I purchased a label printer for my business, and became aware of Identipro through a YouTube video on the product. The price was competitive compared to other companies so I decided to go ahead and I'm glad I did. I was kept informed every step of the way by email, right up until delivery and useful information from Identipro on the product was in the box, which they had clearly gone out of their way to make up at some point. Great company to purchase from, I'll be checking their website when I need to purchase in future to see if they sell what I'm after!