About the personnel who came for the collection. Though it's difficult to explain someone's body language but to say the least it was BAD. I guess the he was struggling to find the address. If you are not able to find the address, you can't attribute your frustration to me. I pushed my meetings to stay at the door waited there for 15 mins twice and I am receiving attitude look from the person. I am still trying to process that. I waved to him no response, i smiled in greeting no response i asked finding the address was tricky isn't it, no response. You wonder what i got? A passive scoff. I ask you to visualize that body language and think whether i will choose to use the service again. I will rather save myself from packing the clothes decently labelling and waiting at the door only to receive bad behaviour. I would rather dump them. You are doing an amazing job. We are together in this for our society. But the least we expect from each other is a good behaviour that was missing massively.