i4me sent a renewal request for £300+ which was 20% over last year's premium with significantly worse terms because of the pandemic. I was not impressed but negotiated a reduction of £20 but with higher voluntary excesses. I was still not happy (administration fee increased by nearly a quarter). I finally settled for £280 - 10% more than last year for less cover. Next year I shall look around for alternative quotations if the new premium is not in line with inflation as this year it obviously was not. Otherwise no problems - polite staff and email reminders.