Anonymous
DO NOT DO AN INTERNSHIP WITH I TO I TEFL. DO NOT TRUST I TO I TEFL. DO NOT GIVE YOUR MONEY TO I TO I TEFL. I was warned from people who worked in Thailand as TEFL teachers that these internships were scammy and that if you go over there, you'd probably find a job. But as I haven't finished my college course yet, I don't have a Bachelor's degree which is a necessary requirement for a proper paying TEFL job in Asia and so I decided to book the Thailand internship as I'm desperate to see whether I would like to teach as a future career. I booked my internship last June in 2019 and I called them every month, asking if I could book my flight and they told me they needed to wait for "minimum numbers" for the trip just to be sure it would go ahead. Fast forward to January 2020 and I call them and they tell me I still can't book my flight as minimum numbers weren't reached. And I reminded them that flights were going up every single day and it was clear they didn't give a damn if we spent a fortune on flights. I then asked, "So what happens if minimum numbers aren't reached and I've already booked my flight?" And one of the I to I staff responded saying "Well... you could just.. go on a holiday?" And my jaw absolutely dropped. I was FURIOUS. They don't give ANY guarantee that you're actually going on the internship. They say it's highly unlikely that it won't happen but the person I was talking to on the phone literally admitted to me I was gambling with my money if I booked my flight then. So it was either gamble my money and book a flight without their go ahead OR wait till their go ahead (which would probably have been April or May seeing as it took 8 months just to get 8 people to book) and have spent probably nearing two grand for a flight, as flights in January were already around 1200. So I decided to get a refund and I cried when I heard how much I was getting back. I PAID 717 EURO. I GOT BACK 238 EURO. I got to keep my 120 hour TEFL course but because of their return policy where you only get half of what you paid, minus the course after a few days of buying the internship, I got back a FRACTION OF WHAT I PAID. I PAID 717 EURO FOR A SCAM. AN ABSOLUTE SCAM WHERE THERE'S NO GUARANTEE OR SECURITY WITH YOUR MONEY. They don't care at all about the people doing the internship. It's actually hilarious in hindsight how I fell for it. They get you to work for free in a town four hours away from Bangkok,and the working hours were Monday-Friday, 8-4pm. So around 8 hours of unpaid work so you get this "experience". They prey on those who have no Bachelor Degrees by promising them a sort of cultural, teaching experience but really, they're just getting you to do free work and giving the kids of the town a teacher without proper qualifications. It's a scam on all sides. They take all your money, give the kids an inexperienced teacher and both parties are left feeling used. IT'S A SCAM. I wish I had listened to those TEFL teachers in Thailand and my gut instinct. I to I TEFL took more than half of my money. They didn't care whether I gambled my money on flights because they were trying to save their own asses in case the internship didn't go ahead. THEY DO NOT CARE ABOUT YOU, THEY'RE JUST AFTER YOUR MONEY. THEY DON'T CARE ABOUT THE KIDS EITHER, THEY'RE JUST LOOKING TO MAKE MONEY ON ALL SIDES, IT'S NOT ABOUT TEACHING OR EXPERIENCE, THEY'RE AFTER YOUR MONEY. I will never forget that staff member who told me to just "go on a holiday" with a flight that would have cost me over a grand. HOW DARE YOU. HOW DARE YOU OFFER NO SECURITY OR GUARANTEE OR PEACE OF MIND WITH YOUR SERVICE. DO NOT BUY THEIR INTERNSHIP. THERE IS A REASON WHY ONLY 8 PEOPLE HAD BOOKED THE INTERNSHIP IN THE SPACE OF 8 MONTHS. IT'S A SCAM. DON'T GIVE I TO I YOUR MONEY. THEY WILL SCREW YOU OVER
1 Helpful Report
Posted 2 weeks ago
Firstly, I can see that our communications to you have not been to the level I would expect. We did not advise you clearly that the trip you booked onto needed minimum numbers in order for it to run and that should have been covered before you booked the trip. Because you booked the trip a year before it as due to run this would have been particularly important as the vast majority of people book closer to the travel date. As you booked in June 2019 and were not due to travel until June 2020 it was likely that it could take some time before we confirmed the internship.

We run the Thailand Internship with minimum numbers of 10 people and shortly after you made the decision to cancel your place those numbers were reached and the trip is now confirmed. We have been running this trip for nearly 8 years and the trips have always gone ahead with around 30 people on it so we could have done more to reassure you.

However, we do need to reach the minimum numbers in order for our partners to be able to run the trip (this is standard practice in the travel industry) and we therefore advise our customers not to book their flights until it has been confirmed. If a customer does want to book flights then they do so at their own risk. However, the response you received from us about taking a holiday was unprofessional and for that I apologise.

In addition to this I have also reviewed our terms and conditions to confirm that if minimum numbers are not reached a full refund will be given as that was not clear.

Because we haven't given you the high level of service I would expect we are processing a full refund to you. We are not a scam and have had many very happy customers on the Thailand Internship. If you do decide you would like to travel with us now the trip is confirmed we would be very happy to have you.

Jo Bearcroft
Customer & Operations Director
Posted 1 day ago
i-to-i TEFL is rated 4.61 based on 3,379 reviews

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