Where to start - The content was brilliant! I had no teaching experience or exposure whatsoever prior to starting the course. Even though I still have a long way to go concerning the practical side I am definitely much more prepared and eager to start my journey in the classroom. I-to-i's technical and academical assistance was outstanding from the get-go. Any questions or queries from my side were answered or solved immediately and their feedback in respect of my course test and assessment was received within the hour (express marking has a 48 hour turn around time). I highly recommend them to anyone considering completing any of their wide variety of TEFL courses. A special shout out to Sophie and Jordan for assisting me telephonically with the successful purchase and activation of my courses (I reside in South Africa so it's a big deal); thank you Victoria for your speedy responses via online chat; thank you Emily for your patience, support and efficient academical assistance; thank you Tammy & Emma for your unbelievably quick fingers in respect of updates and completion confirmations. Apologies if I left anybody out - these are the names I communicated with directly. Thanks to everyone behind the scenes as well!