"I would not recommend signing up for an I-to-I TEFL. I did not receive any tutoring throughout the course. I took the "Lesson Planning" course. It has a couple of short quizzes and a small test at the end of each chapter. I was able to turn in my final assessment which was graded. In my case, I was not awarded a TEFL certificate in Lesson Planning. Since, I was not given a tutor to communicate with, I failed the assessment. If you are new to teaching, this course would be quite challenging. I reached out to customer service mutiple times but they kept stating that they would not provide a tutor. I would only be provided a grader."
Hi Charles, I'm really sorry you feel this way, and have not experienced the high level of service and quality we aspire to give to all of our customers. I'll look into this tomorrow for you, and I'll come back to you personally to see if there's anything we can do to turn this situation around for you. Best, Gordon.