I'm not done yet... I did the 20 hour weekend course last year. Although I enjoyed the lessons, somehow I felt short changed on the following aspects: This was a very expensive course for 20 hours....which cost $500. 1) We did not receive the full 20 hours....We finished about 4pm. Although the teacher was efficient and capable of teaching us, we did not use the book that was provided. It would have been easier to follow her lessons if we had....therefore we were not sure if we had gone through the whole syllabus. 2)Morning coffee: The coffee table was set but the urn was not turned on. So our teacher suggested that we bought our own coffee at 10am. The coffee was later turned on at 11am by which time we already had our own. So the coffee was not consumed. However, after our lunch break, we wanted to help ourselves to coffee but the urn had been turned off. The hotel staff told us that they were under strict orders from your good company that the coffee should be served only in the morning. I hope you are aware that we were most disappointed by the lack of refreshments as promised in the program 3) I have yet to receive my certificate....It has been nearly 1 year and I am still waiting..... My friends were also dissatisfied with your program. Violet Njo