due to a change in work , re-location of residence and other pressures I DID NOT complete this course. I very quickly progressed thru the early stages of the course, however due to other issues ( mentioned above), I progressed no further. PERHAPS THE MOST NOTICEABLE THING IS THAT I HAVE HAD NO CONTACT FROM THE COURSE PROVIDER AT ALL. No one has enquired as to why I stopped doing the course. No one has offered any assistance or advice. It is like after I paid my money , I do not actually exist. As for the actual content of the course................... the early stages I found very easy, as I have previously been a hospitality industry trainer and assessor , so I had previous knowledge of teaching/training methods and concepts. having experience in adult learning ( as I trained young to middle age adults) I felt they was a need for more emphasis on the process and less on the technicalities like all the tenses ( past perfect, present perfect etc etc) as the learner just wants to learn conversational english. If they use the wrong tense, they can be corrected at the time with a brief explanation and example of the correct words....they dont want or need to know about past , present etc and young learners just simply wouldnt understand at all. Being asked to write this review is the first contact of any kind that I have had concerning this course in over 6 months. I do not even remember NOW , what stage of the training I have completed and what still needs to be done. It seems to me that this company is more concerned in simply getting the tuition fees and trying to sell franchises, than actually assisting people to complete the course.