Good day Today I write this message with tears in my eyes. I would like to make an appeal my latest attempt on my assignment. it's so displeasing, now that I am at the end of my course, that I be showed this kind of treatment. it's all about the money! I feel that this being the last leg of my assignment, I should have been supported in a more thorough manner. in the past I was able to resubmit a third attempt. but now I must pay for a third attempt. I feel lost and unsupported. how do I know that I am moving the right direction based on the feedback that I was given with my first attempt. my course on expiring 31.20.2023 but I am to pay the re-take fee of R350. how do I know that this time when I re-submit it will be correct when I don't understand the feedback of the tutor and that's what I initially said when I received my first tutor review. I made the changes as best as I could understand her feedback and yet I feel like it was all in vain. how do I know the next assignment I submit will be credible? that is why I beg you to please have my assignment marked by a different tutor. when I enrolled, I was given a call at least twice a week from the tutors, now nothing. I will escalate this matter to gateway should I not receive a call from a tutor. never were my third attempts charged for in the past, now suddenly, I am to pay the R350 to re-submit/or have a different tutor, mark I paper. As I don't know what to do! I need a human response! I am in tears, knowing that is well established organization can do this to somebody and not put themselves in our shoes and feel all these kinds of emotions. you submit your assignment and usually within 3-5 days, you get response on your assignment. this assignment, took 7 days to be marked. (that was days wasted that I could have been doing what I am doing right now) so is all this being done intentional to stall time and to just make money off the individual.... then I get told by customer service that I should submit and then follow the tutor’s feedback from there. I have done so, and now I am being told that I am to pay a R350 to re-submit. Oh! And they cannot assist me in a tutor capacity. But never mind when I started this course I had the tutor 2-3 a day on the line with. Giving and guiding me on a path to passing. By making things simplistic. really really displeased by this. I must say this is Really pathetic.