Omg this company n it's employees go above n beyond to help you ... bought a second hand hot tub from them 2 year ago as a pain relief for my collaping n slipped discs and they have been absolutely amazing , nothing is too much trouble and they always happy to help ... Most companies these days just interested in selling u their products n then they not interested but as said I only bought a second hand one but I'm tret same as someone who bought a £15,000 one ... that's genuine caring after sales service which is very rare ... Top quality products.. amazing company and lovely down to earth caring employees ... It doesn't get any better than that .... Thanks again Guys xxx