Avoid Hurleys, I paid £100 for an order weeks ago and they have kept my money and not delivered the goods. They seem to blame Royal Mail but the fault lies with them as Royal Mail do not have any update on the parcel which Hurleys provided tracking for. I have sent several emails asking them for a resolution and the same lady named Michelle replies and says she will contact me the next day with an update and she doesn’t bother. I have been chasing her constantly asking for a refund for the goods not received and she just says I will contact you tomorrow, when the next day arrives she doesn’t contact & when I email she delays another day. I have now had to ask my bank to get involved who will be taking the money back from this company. Avoid at all costs.
5 years ago
Hurleys has a
4.5
average rating
from
5,106
reviews
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