Customer service at Hurley is absolutely horrible. I ordered two sets of Ugg cleaning products and one of them had a double of cleaner bottle and missing a protector bottle. I gave one set away for Christmas present and kept the other one. Once I wanted to use it I realised the fault. I contacted the customer service and now it has been two months and the issue hasn’t been resolved. They’ve asked me to take a photo of all the bottles from two sets because they don’t believe me as to the incompetence on their part and think I am trying to get an extra protector.. absolutely pathetic. I will never order again from their website. The lowest quality of customer care I have ever been faced with.