Terry Page
I had an existing Humax FVP 5000T box replaced after a lightning strike. It was replaced approximately one and a half years ago and all details were covered/approved by my insurance company.
It has gone wrong and Humax are insisting that I produce a rceipt before they will replace the box under the guarantee.
My insurance company can't locate a receipt and now Humax are insisting that my insurance company are owners of the guarantee and they must make the claim ----- this is not likely to happen and Humax know this.
I feel totally let down by Humax who, instead of trying to help, are trying to avoid any respnsibility.
I am now faced with a £200 plus bill for something that Humax should cover.
Posted 6 months ago
Humax Digital is rated 4.13 based on 303 reviews

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