From start to finish the team at Hullmoneyman has been phenomenal. Matt was appointed as my agent and Lynsey as my case manager. My application process has not been simple but Matt has explored every avenue to ensure that I have received the best deal for myself and my family. Every aspect of the products has been explained in detail and easy-to-understand language. No jargon. I felt as though Matt genuinely cares and has not simply viewed me as another number to get through. He has continued to provide me with advice where I require it even though my mortgage has been accepted and is now in the hands of the solicitors. He has made the process so simple and stress-free. Once the deal was sealed with Matt, is when Lynsey stepped in. Rapid communications, simple layout of emails, simple requests for documentation required and regular check-ins to ensure I don't require any help with documents. She has continually updated me about the process and what I can expect next. She has been wonderful. I have not a single negative word to say about the service I have received - Thankyou does not begin to say how grateful I am.