Worst retail experience I've had in a long time. I placed my order on 15 Dec 2023 (and paid for next day delivery). It arrived 20 days later, on the 4 January 2024. Appreciate Xmas is a busy time for retailers and couriers but there was absolutely no communcation about this. HUH ignored multiple emails I sent asking for update. I am returning the item - because it is too small - and they have again ignored my email about this. Looking at their website, the onus is all on the customer with returns, your cost, etc - you even have to include a print out of your order confirmation or a handwritten note with your order number (not provided in my order). Bear in mind the item ordered was £385. I will be returning my order to the associated store in Dalston, London. I hope to speak to an actual human, that will reply (hopefully). Absymal. Won't be shopping with HUH again and would advise others to avoid.