Great products and prices were fair. However, the website indicated delivery was free over £39 with an asterisk that restrictions apply. When I tried to order to central London, I saw there was a delivery fee, so I clicked on it and there was no information about what the restrictions were. There was nothing, so I called and asked. The agent also didn't know. If there are restrictions to central London, perhaps they shouldn't advertise free delivery over £39? The other issue I had was that there was no email with my order information provided. I input the wrong address (my fault), but didn't catch it because there was no email sent with my order details.