Wasn’t very happy with this purchase , both items were not right , the dog cage was damage with a large crack and the feeding flask was sent out as the wrong size .
It took a while to get through to customer services via the internet and over the phone . Had to convince the customer services to sort out the return including costs for postage .
Item sent back the next day via Evri had the inconvenience of having to travel to drop off , the postage label didn’t work and was difficult to print of , not in A4 format had to print from screenshot
As over a week not heard from Huggle no refund raised via clearpay had to chase ,
Only after phoning agin today I was informed item has been received to there hub but hadn’t been processed.
Due to the complex and stressful experience I will not be buying from Huggle again
1 year ago
HugglePets has a
4.7
average rating
from
1,144
reviews
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