The team at Firefly are awesome , completely on the ball, I havent been on holiday yet, so it might seem weird writing a review. But if your thinking of using them please read on. Due to Covid last years trip to Zadar in Croatia was moved to this year, at the time their promptness in replying , keeping me up to speed whilst we waited to see if we could go or not. Eventually when things started to lockdown again we moved the holiday to this year. Now this year is touch and go we have decided not to go , again communications , understanding and professionalism have been first class . Holiday is now moved to next year. It is difficult for everyone in the Holiday sector, my comunications with people like Easy Jet, Ryanair, have have been poor. The only company that gets anywhere close to Firefly has been DFDS . I know my holiday is protected with Firefly , but they seem to be small enough to care , but also extremly organised and motivated to please.