I went to purchase a gas cylinder from you to find that the price had risen. Yet gas prices had come down, and petrol and diesel had fallen ! So the price should have stayed the same or less. I bought the gas only to receive an email a week later stating a price cut. I ordered another bottle of gas and checked my account and you hadn't taken any money, so being fair and honest i paid for both bottles. The delivery turned up with no notice which is crazy if i wasn't in it would have been a wasted journey. Now I don't have a problem with the driver and you could say why only one star !!! Well i would have given a lot more but you sent me an email stating how you want your customers to treat your staff professionally and zero tolerance to abuse and on and on. I wasn't in anyway abusive to your staff and maybe it was sent to the wrong email address so that is the reason for 1 star.