placed order on 9th may received email from Fin Johnson on 10th may stating item was on back order for 4 weeks. I replied right away clearly asking to cancel my order as I will purchased elsewhere. 3 weeks later item arrived but I rejected delivery for 2 reasons. 1. I cancelled my order and 2. the box was damaged. Chased up my refund 5 times and when I finally received it I had been refunded but £10 less chased this up 3 times and then finally given it back on the 30th of June.  Eibach make great springs but need to restructure their customer service and experience given to new customers. As a bank manager if my staff dealt with customers like this company does then they would be looking for jobs elsewhere. My opinion is avoid buying from Potnshop and look at another retailer to avoid all the headache,stress and inconvenience. The funny part is 10 emails sent and they claim to not have received even 1.