FILIPINO SCAM! Well what can I say? Deliveroo is a bunch of Filipinos scamming people in the UK, you make an order, the restaurant cooks your food and no one from Deliveroo goes to pick the order up, they cancel the order but still take the money out of your account and then refuse to refund the money and can not tell you why they took the money from your account in the first place. This app is a total SCAM, do no go anywhere near it, you'd be better off chucking your money out the window and hoping some random turns up with some food. complete and utter joke, all staff pretending they are English but they cant even put a sentence together in proper English. NEVER USE DELIVEROO - SCAM ALERT I have reported them to my bank and if you are in same position as me, so should you, don't let them scam anymore English people while hiding away in Asia.