This is one of the few sites with 'reviews' of HSBC where I have actually been able to leave a review... Interestingly it is also one of the few which seem to echo my opinion of the company's management of my account. I make almost daily calls to HSBC to try and make payments (which I try to do entirely online) I am told each time that the fault is with the receiving bank only to find out that this is not the case. I have repeatedly requested email communication yet not received a single email and instead am told that I couldn't be contacted. Every large payment has taken me days and multiple phone calls, each time with a different explanation given.