I have been a business customer now for three years. I have never been in any trouble with this bank. 3 weeks ago I was taken in to hospital with a heart attack, I had stents fitted but I then had another heart attack. My account has a £1500.00 overdraft limit and as I was worried about it going over I got in touch and as I had over ten thousand pounds worth of business waiting to be done asked for an increase to 2500 while I spent a few weeks recovering. After they talked to me for an hour and tried offering other benefits, they refused. What a Bunch! I'm out of here asap there just not interested.