The sofa’s you provided are totally awful, then your supplier Scs is not the best, had we known beforehand ,we would not have given you our Very Hard Earned money, your whole management team refuse to consider the dreadful quality of the product supplied, only to repeat the same mantra “ they meet the specification we require, therefore there is no fault”. one can feel the timber sub-frame under your elbows, its dreadful to sit on, HoF refuse to do anything at all! As soon as we have saved up enough money we will have a bonfire with them . HOUSE OF FRASER , WHY SHOP THERE, GO TO JOHN LEWIS OR DEBENHAMS , THEY AT LEAST CARE ABOUT THE REPUTATION