First and foremost you have to deal with the smell of Cat Pee, the smell is horrendous so much so that we left a day early because of it. We had to buy a plug in air freshener for each room just to be able to go in them.
This was in early reviews so I assumed it would have been dealt with.
The bathroom smells of pee, the rugs were filthy. There were cobwebs everywhere considering we arrived as the cleaner left it was a bit of a poor effort.
The only reason we stayed was because I knew there would be no chance of getting the money back and it was our holiday.
I understand something's are out of your control but please address the smell as I would definitely not recommend the cottage to anyone.
A very disappointed ex customer.
8 months ago
Host & Stay has a
4.2
average rating
from
618
reviews
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