Catherine Desmond
Has always been the place where i can buy what i need and buy what i had not known i needed...great choices in different departments staff have always been so helpful....until today...I went to the cashier with a full trolley plus a wallpaper that was expensive but had been reduced, was told i could not buy it, was told this by a male not having the courtesy of looking nor acknowledging me, no smile, when i asked to see the manager he said he was not in, i then saw the manager who i recognised as the really helpful man who had helped me a few months ago when i believed my purse had been stolen but learnt it had been handed in...When the cashier realisedi recognised the manager his wholedemeanor changed, he had put the wallpaper away but took it out when he saw i was going to askthe manager for an explanation...A great result for me as the paper was sold to me at a reduced rate yet still the rude cashier checked my items in with never a please nor thank you....such a lack of manners and blatant ignorance shows he has not been introduced to coping with customers who go to shops to spend money, they are not doing us a favour, if he does not like the job nor customers then go somewhere where rudeness is accepted....very disappointed, not like usual kind helpful and friendly staff...oh well, will so miss homebase
5 years ago
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Homebase has a 1.9 average rating from 926 reviews

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