Terrible service from this company. Avoid at all costs!! Purchased some wall paper for a feature wall. Hung it exactly as described on the instructions. Initially it looked great and we were very happy. Awoke the next day to find the paper had shrunk and there were visible gaps between the strips and some parts of the paper were peeling off. We used a premium paste and followed the instructions exactly. Got in touch with Home Flair with supporting pictures. Very slow response to emails and completely unhelpful replies (have the email trail to prove it). No apology, acknowledgement of the problem or attempt to resolve it. Furthermore, the paper is no longer on their website and we noticed that it was batch number 001 which to me suggests a problem with the product which may have been discontinued. We are now left with a terrible looking wall that we have to repair at our own expense
4 years ago
Home Flair Decor has a
4.8
average rating
from
3,383
reviews
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