Ordered some wallpaper border which arrived rolled up and secured together with sellotape. However sellotape had seriously degraded and the rolls had obviously been sat in storage for a long time. Because of this it was impossible to remove the packaging without damaging the paper, leaving me short of what I ordered and the company has done nothing to rectify this. First they claimed it didn't matter as the border was longer than 10m anyway, so I measured it and it was 10.03m, so I was still missing some length. Then they said they would send me some extra to cover it, but it has never turned up and now they just ignore my messages. Could have just sent me another roll and solved it straight away, but clearly don't care. Terrible company, and terrible attutude.