What a joke we couldn't check in online to book seats together then got to the airport 2 hours we waited for check in to open nothing come on the screen so we was having to wonder round try find out where to check in then we was told 2 wrong locations same as everyone else so was waiting in wrong lines before we found the right one then the line was massive only 1 person checking people in we was waiting 2 hours and the flight was leaving in 30 minutes before they send more staff to help everyone was fuming we had no time we had to run for the flight couldn't even get a drink then we was delayed leaving because they was so slow checking people in waited in line for hours absolutely the worst airline I have ever used. Then the worst hotel I have ever stayed first they tried to give me a room I didnt book but I refused to accept it joke then its not all inclusive and the food was not even fit to feed to a dog they only put out 3 options fowl food. We had to eat out every day for every meal. They try charge you for everything wifi towel cards drinks only flat pop with 1 ice cube in tiny dirty plastic cups is all inclusive bar doesn't open till 10 by the pool and you have to pay for drinks? it has to be the worst place I have ever stayed they didn't once change the bedding in the room. The bed was no quilt but a cheap hospital blanket and nothing not even water provided in the room in the fridges so need to buy water to make a drink in the room at night and take a cup didnt even give you a cup in the room next to kettle? . You have to wait hours for the shuttle to get to from beach and they was days you couldn't even get a towel and only juice water offered at the beach no bar just juice machine help yourself. There was not enough places for people to sit round the pool in the evening's to even have a drink and it smelt like sewage so we went out every night. Then when we cheacked out they told us we couldn't leave reception we had to wait 3 hours to be collected in the morning they wouldn't let us go by the pool or even give us a drink joke we left the hotel went to a bar to wait so we could have coffee airconditioning and some breakfast. I would never recommend this place to anyone do not waist your money honestly didnt meet anyone there that wasn't complaining about it.