Stay far.. far.. away as they will lie to get extra money from you !!
Absolute bonkers and lie over the phone and when you confront they will just lie again !!
I have booked my holiday with them and Jordan called me that something is wrong and demanded extra money. I have said I am fine paying extra but I need a sea view upgrade, he says he will request it for no extra cost!
Do you see any issue with this statement? NO !!
when I contacted the resort about my upgrade, they say they don't have any such request and when I emailed these guys about my issue, he replied saying, it was only a request !!!! and not guarantee, how convenient!
Did he even mentioned that this is not guaranteed in the first place.. No
Because they just want to grab extra money by any means necessary!
I wish I can give them zero stars as for lying outright they don't even deserve one star !!
2 years ago
Holiday Gems has a
4.5
average rating
from
2,194
reviews
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