Dear Alessandro, many thanks for your email. I'm thrilled that you are willing to take the time to let me know that if i have an issue with the quality of the vehicle that I rented from YOUR website, that I should take it up with YOUR business partner. This absolutely makes no sense to me and I will reflect it on my next review of Holidayautos.com, the place to rent a car but don't expect any support. Your website is also a major part of the problem with it falsely advertising the supplier is based in the airport, should I take that up with the airport or perhaps your internet service provider since it seems Holidayautos.com isn't responsible for anything other than perhaps only it's commission???? Thankyou for your excellent customer support and service, it's really something to be proud of. Damien