Made a large order specifically from Hobbycraft because I needed Next Day Delivery. Order was not received the next day, or the day after. I currently have no items and I'm out of pocket by over £400. Hobbycraft refuse to refund me until they receive the items back at their warehouse but admit that 'once Royal Mail have the items, they have no control over where they go'. I have no timescale as to when I'll receive my money and until then, I have no funds to order the items from elsewhere. As a result of this, I checked some review sites and I wish I had done it before because I am clearly not the only person to have had a negative experience. I urge you to spend your money with a company that actually deserves your money.