I ordered a personalised digital engraved pendant. Pendant was absolutely beautiful upon arrival, only I was a little disappointed. As i expected a little more with the price I paid… The pendant itself wasn’t sent out with any gift bag or anything covering the pendant it’s self. Except for the cheap box it arrived in. It could easily be mistaken for a pair of ear rings. This being a gift for somebody else, I am going to have to spend out yet again, to make it look presentable. This is why you should never order online I suppose, because if I had purchased it else where. A little more thought would of gone in to it. Would like to just mention Lewis who was excellent, in getting back to me with any questions I had.