Avoid this company. I never write reviews but I must warn unsuspecting new home owners such as myself. Firstly customer service from the measuring visit was awful. The person turned up, had a look at 4 windows and quoted £2.5k (for roller blinds) as an estimate without even bothering to measure size. Secondly the price kept going down first it was £2.5k then £1.3k then £900-1100 if we were to go off the books and go with this person’s side business privately. I was seeing red flags at this point and said I wasn’t interested if it was at those prices. He then asked me how much I was expecting the job to cost and I said £700-800 (for 4 plain roll blinds) he said if I wasn’t prepared to pay around £500 per window then there would be no point of him even measuring up and wasting time. He then condescendingly looked around my house and said Hillarys is the gold standard of window furnishings and it’s not something I could order off ikea (as a first time home owner I admit I do have a lot of ikea stuff but it was so rude to sneer at me for it). I responded that the website should just list prices to avoid wasting everyone’s time and then he left. But just before he left he said if the office calls for a follow up because the measurements were not recorded, I would need to say that it was I who changed my mind on the day and declined the service (not that he wouldn’t bother measuring it if I couldn’t afford it anyways!). It was an awful and belittling experience and I felt bullied in my own home which is supposed to be a safe haven. Hillary’s is such a con, why would 1 plain roller blind on a small kitchen window cost £500? It’s extortionate. I did my whole house for a quarter of their quoted price from a homeware store on the high street. I really think they are ripping off gullible people. Although after reading some of the other reviews, I think I dodged a bullet. It seems I was saved from an incompetent and unprofessional service. There needs to be some kind of trading standards investigation into this place. It’s bizarre that trust pilot reviews are all 5 stars but on this site it’s more balanced.