My kitchen window reveal has a ~2cm wide up-stand on either side. When it was fitted the fabric of the blind actually sits ~2cm in from the up-stand and therefore 4cm away from the wall (reveal) at each end. So it looks ridiculous with these gaps. The plastic end carriers that support and connect the blind to the top of the window reveal are also 2cm wide (and are not fitted neatly into the corners – they also sit 2cm away). If the sales guy had measured from wall to wall it would have fitted perfectly - all he had to do is to remove perhaps 1cm from that measurement. It's a schoolboy error to fail to even partially accommodate the width of the carriers. He did the same thing on the french doors. £636 for badly fitted blinds!
Hillary's insist that it is fitted correctly and refuse to do anything about it - of course that would not be in their interest to do so.
The first set of blinds that were in our study were measured perfectly, as were the Lounge vertical blinds on the second. I am frankly horrified by their lack of customer care. Shame on you Hillary's that you have zero respect for your returning customers.
They actually called me later in the day telling me they had a sale on and as I'd recently had blinds fitted I might be interested?
4 years ago
Hillarys has a
3.7
average rating
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