Ordered some blinds from Hillarys after a home visit from a salesman. 3 weeks later (and 2 days before they were due to be installed) I'm told that they don't make them anymore and would I be happy with a different type and colour that I can't see beforehand. Asked for a refund, had to deal with their call centre who tell me that I have to wait 7 days for a refund because it has to be approved by multiple layers of management. They stated on the phone and on their chat that they don't have a complaints process, you can only deal with the call centre. Wasted so much time with this company, would never deal with them again