I ordered shutters for my entire house which were fitted in 2019. Two of the frames have cracked and split. I requested a call out and was charged a ‘nominal’ fee of £75. The engineer came and inspected he frames declared it was because of condensation and refused to accept that this was not the case. They have not returned any of my telephone calls to speak to a manager and the frames are still split. Can someone please tell me the “Peace of mind Guarantee” is because there is no peace of mind as the frames have not been fixed or replaced.
2 years ago
Hillarys has a
3.7
average rating
from
1,229
reviews
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