I visited the shop yesterday and was disappointed to have such a rude grey hair man behind the till, not only was he making personal phone calls to a doctor he made me wait for 10 minutes without any response. A lovely lady came in from somewhere and did apologise for my wait and was able to help us. This lady gave as 10 % off and again issued a apology for the wait. I decided to come back in to the store to ask about a caravan to be greeted with "you are stood in the shop that is not my apartment" and the man went back to his computer. Again the lovely lady was able to help us and showed me to a salesman desk. (Who was very helpful too) I can not believe that you can have a man so rude and a staff member so lovely , friendly and kind. personally I will not be back which is a shame personally his manner spoilt my experience. The young lady needs to be a Saint to work with such a person. I will not be back but again thank-you to the female that did try and make it a good Visit