Absolutely blown away by Ruth and Heirloom London! From the first consultation, Ruth listened intently to my vision and budget, and then went above and beyond to tailor a ring that was truly unique and special. Ruth's expertise and extensive network of contacts were invaluable when it came to sourcing unique diamonds. She explained the different options clearly and helped me find the perfect stones. She even accommodated my time and location constraints, making appointments flexible and convenient. Throughout the process, Ruth's communication was excellent. She kept me updated on every step, and was always available to answer my questions. Her passion for her work and genuine care for her clients were evident in everything she did. If you're looking for a personal jewellery experience, Heirloom London is a must. Thank you, Ruth, for making this such a special and stress-free process!