Although meat is good quality with high prices but unfortunately communication and customer service is very poor. My last order did not come on the day, so after waiting all day I wrote e-mail to customer service, no reply. Order came on third day of original booking with one item "not available" but price of item was still charged on the bill ( although small price) but until now no communication from healthy halal about this. Last time I was asked to fill feedback which I did but no code for discount and no reply to e-mail which I wrote. I was not going to mention any of this but now I got another e-mail asking for review so had to write all this. Meat quality is good, although expensive and will keep buying in-spite of poor customer service and communication.