Avoid like the plague!!! I ordered from this company on the 1st December, with a predicted delivery of the 30th December. I totally get that things have been busy over Christmas, and so I waited as per their FAQ – expecting some sort of delay, but nothing too crazy. Well here I am – at the time of writing this: January 18th - and still nothing. No sign of a delivery. I’ve had items from the USA come sooner - and this is supposed to be more local! I sent an email last week asking if my order had even been sent or not as I never got a dispatched email, just the order confirmation – asking if I could have a refund as I had checked the FAQ and had waited long enough – and what do I get?? An automated email – a garbage copy-paste from their own website's FAQ, which I’d already read. Absolutely awful customer service. What really annoys me about this is that I ordered from health monthly in the past and my items were delivered fine. Clearly, I should have heeded the reviews here before making my this order as consistency doesn’t seem to be this company's strong point! If they were struggling to keep up with the demand they should of done the sensible/honourable thing and closed their website, instead of allowing (yep – they’re STILL allowing) people to buy items that might never arrive at all! I’ll be looking into getting my money back via my bank/paypal. I advise anyone in a similar situation to me to do the same – or to just avoid this place if you can. You can get what you need from more reputable traders who actually talk to their customers!