Service by telephone was excellent, and my Black Diamond "Storm" headlamp arrived promptly. I very deliberately chose this particular model - I fish as a hobby, quite often alone, ideally through dusk, and into the first few hours of darkness. The red LED certainly helps maintain night vision, and the 250 lumen main beam is ideal for the 3 field trek back to the road. The ability to dim both significantly is an advantage, and it is most definitely waterproof. I couple this lamp with a small, rear facing, red LED strobe, clipped to the headband which means I can see and be seen during the walk along an unlit lane back to the car. Does what it says on the tin! Impressed - great piece of kit. BB.