Recently Vincent came to calibrate my 55" LG oled TV. He arrived on time & made a start calibrating my TV straight away. I found Vincent to be very polite and knowledgeable about all aspects of the service he was providing. He explained everything as he went & was more than happy to answer any questions I had. The results of the calibration were excellent. The TV picture is now a lot sharper not as excessively bright & no longer has any slight ghosting around the edges of things. Minor pixelation issues have gone too. Vincent was able to show me a before & after picture of my TV picture once the calibration was completed. I didn't realise how poor my original TV set up was until I seen the calibrated result. Before he left, Vincent ensured that I was happy with everything he had done & offered to alter anything if I wasn't happy with any single aspect of it. No need, the calibration had done its job!!