Daughter had bought me flowers for mother's day. I opened them once delivered and had to bin a rose as was all brown and off. Now 1 week later my flowers are ready for the bin. They have went all brown, lillies haven't even opened. Contacted Haute and their customer service is awful. I should have contacted them within 3 days, but this was no where on the packaging to state this. I thought l would have been able to nourish them back with water and the feed which they supplied. They have offered me a credit note for £10 but needless l wont be nor my daughter be ordering from this company. I have also checked Facebook and Trustpilot and seems like a lot of people have had issues with their flowers on mothers day. Company is awful definitely go elsewhere for flowers!!