Ordered flowers for mothers day well in advance of the date. The company then emailed to say some of the information was missing. However this email was not from Haute florists but from prestige gifting with no reference to the flowers but asking for address details and went into my spam box so not recieved. As the flowers were not recieved by my mother on mother's day I contacted customer services who were helpful and advised I send them the details of which I did. I then recieved an email to say the flowers were now out of stock and to select a further bunch. I did this and the order was confirmed and they were to be delivered under their usual delivery terms. Still no flowers a week later. I will not be using this company again due to it being a very unreliable service. Very disappointed