Ordered flowers on the 16th for a birthday on the 22nd. Paid extra for before 1pm delivery to ensure we got them. Attempted delivery on the 22nd at 3:15pm, when we were out. They then repeatedly tried to deliver after 3pm until we finally got them on the 26th. The flowers were only fit for the bin. I had already complained about delivery and was offered a refund of the delivery charge. When I sent photos of the dire state of the flowers, I was told by Nia S. that because it was more than 3 days after delivery date they would not accept a complaint. I argued to be told they had attempted delivery. In short do not order from them if you want flowers delivered when they say they will as if they don't and your £50 flowers are only fit for the bin you will get a run around and a fob off.