Extremely poor service. Ordered flowers for my friends birthday seven weeks in advance. Day before birthday received an email saying that product is not available. Called customer service, was offered an alternative choice, was promised that flowers will be delivered next day. On the day, received an email from DPD saying that flowers will be delivered within 1-2 working days. Complete letdown. Poor customer service, not expecting responsibility. Spoken to Thomas, who was rude, not listening and talking over. The worst customer service experience I ever had.