I purchased with Haute to make use of their advertised next day delivery for some funeral flowers. I paid for 24 hour tracked service. The flowers arrived a day late .... which was no use to me or the recipient. Haute were not interested in partially compensating me in any form. They quoted they COULDNT guarantee next day as they relied on a third party courier! Quite frankly, this is not good enough. They added that they could have guaranteed delivery if I'd have paid extra for the pre 1pm delivery service. When I placed my order this wasn't clearly offered prior to purchase. Be careful if you specifically want a set day delivery!