Awful company do not use if you want to rely on getting flowers that are live and on the salt you want them. We ordered £300 worth of flowers for Christmas several items arrived 2 weeks early and 2 bouquets were dead on arrival - the 100% satisfaction just doesn’t exist customer service is non existent they just don’t care - until I’m the end I just feel exhausted by the battle - to be honest I have had lots of good flowers but when it goes wrong they just don’t want to know and use excuse of Christmas is busy ! So is valentines, Mother’s Day etc that’s what florist are supposed to do - do not use if you want to rely on them