I would have given one star, but the flowers were nice when they did eventually turn up a day late to the location of the wedding reception.
I selected the 16th December, before the cutoff on their website, then recieved notification at 10pm the night of the wedding reception they would be delivered the next day… when no-one would be there from either couples families.
I had to complete a 2 hr round trip to collect them (thankfully the venue held onto them and no-one stole anything), and pay another £20 to get them delivered to the bride and grooms home address.
When raised with thier customer service, the response was effectively, “tough luck; blame the courier, we don’t care”.
If you have flowers you need for a wedding, anniversary, birthday or any time-critical event, steer well-clear. If they can arrive whenever, then I’d say the bouquet didn’t look half bad.
3 months ago
Haute Florist has a
4.7
average rating
from
27,424
reviews
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